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After the nonsense I posted before, and then FedEx losing my laptop then finding it, I finally got it back from HP. Unfortunately, not in the same shape I shipped it.
On the repair order it says they reloaded a driver, it had a virus so they reloaded Windows & jagged edges so they replaced the lower case. There were no "jagged edges" and there were no viruses on the computer. A virus won't prevent it from turning on anyway. When I talked to the lady at coporate that I have been dealing with, she also saw they replaced the motherboard.
Replacing the MB would explain the loose MB mounting screws I had to tighten. Also, one of the case screws was rattling around in the box when it arrived and the lid is scratched to hell. I'm not so sure they even sent me my laptop vs some refurb they had sitting around.
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