Quote:
Originally Posted by Satan'sChariot
 What part of my previous post where I said the laptop no longer turns on did you miss?  I can't access the data!
Either way, if they get to be protected, so do I. |
I'm just responding to your post about trying to hold HP responsible for your data. Now you realize why it's not a good idea to think about personal data security when you have an IT incident. If the data was that sensitive, you should have encrypted it or kept it off the drive before this happened.
If you choose to do something about the data before sending it in, you can pull the hard drive out of the laptop and connect it to a USB to SATA adapter connected to a working PC to gain access. From there you can either encrypt the data or pull the data off entirely.
I had a SSD failure on my less than a year old XPS 13 a couple of months ago. I had to drop it off at a shop to get it worked on. But because I didn't store any personal data on it, I didn't care what happened to the drive.