Quote:
Originally Posted by dans1
How did you get the live person, I called a couple times and it was automated and just said it's at port. Mine hit port on the 9th.
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i call the 800 number, then option 2 i believe. it will then ask you what you want to do. say "vehicle status"
it will then try to get you to input the prod # or vin. at this point hit 0, it will reroute you. wait on the line. someone will answer.
the automated line is the same as the website afaik