Quote:
Originally Posted by Fraposo
I totally agree with this. I don't trust PM's or POSTS to relay my messages to a vendor, because there are way to many places something can go wrong or something can be misinterpreted. I personally take it upon myself to talk to the vendor over the phone, and in doing so would expect some level of quality customer service. If after personally speaking to the vendor they do not respond/call back or help you with what you need, then there is plenty of room to complain, but this whole email/PM/post misunderstandings make me want to  |
I've gone out of my way as to give members my personal cell number for when I am not in the office. Many can attest to that.