Quote:
Originally Posted by micvite
Quote:
Originally Posted by SportySpice
You should play the lottery. I'm not willing to take the risk to deal with everything through an app and get Uber credits instead of a loaner in the event that my car needs service.
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I mean I don't see what's so bad about uber credits (theyll give you as much as you need), they'll give you a loaner for anything that takes 2 days or more, and half the time they just send someone out to fix the issue for you (for example got a flat tire, they sent out a tech with a loaner wheel, I got to keep my car and drive around and they came back 3 days later with my wheel with a new tire (wasnt in stock). Rather than go to bmw find out tire not in stock, loaners booked out for 3 weeks and have a nice day!
Also what "risk" are we talking about with the app? The fact that you don't have to talk to a service advisor and can just drop your car off, and pick it up whenever? |
I don't want Uber credits - I want a loaner. When my car is being serviced and I have questions, I don't want to enter a ticket in an app and hope for a response. I want to speak to a human. You may be okay with the Tesla service experience. I've researched enough to find it completely unacceptable for me. Everyone's circumstances are different yet Tesla owners like to insist that Tesla's bare-bones service model meets customers' needs universally. It doesn't.