[M4start]

Originally Posted by bobblehead

it's a discretionary charge. there are some dealers will insist on the charge while others may waive it (goodwill gesture). All depends on how much dealing you have with your dealer.

For example, Town&Country in Markham will waive the charge if you book your service many weeks in advance so that they will give you a free loaner for the day. If you book your appointment within days, then they will charge you (normally).

Thanks for the info.