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      05-14-2023, 09:43 PM   #5
nerdogray
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Drives: 2023 M5 Competition
Join Date: Jul 2018
Location: TN

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Used a detailer I had used before, Dr. Detail. He's seen better days. I wanted him to fill in a few chips for me, provided him the Dr. Colorchip kit when I dropped it off, and he didn't even touch them. Completely avoided the topic when I picked it up. Also wanted him to try and repair the end of black, plastic trim that Lux had damaged, and he used a damned Sharpie... made it look even worse. The detail itself was pretty damned good, though I question using tire dressing that splattered all over the sides of the car when I left. But with the passive avoidance of the chip repair and the trim, I won't be back. Plus, he's in a really inconvenient location.

Also went to see a guy that is loosely associated with Marlin about PPF. He did not instill a lot of confidence in paint correction or the PPF. He had obviously not done an M5 before, either. He had also worked with the guy that did $5k in damage to my previous M5, had it close to two months, and in the end did a very mediocre wrap job while raking me through the coals with lie after lie. No way I'm getting involved in that again. PPF seems very clique'ish around here.

The more I've thought about Lux, the more annoyed I've gotten. If they knew about the scratch on the trunk, why didn't they just buff it out before telling me the car was ready? *They* are also the ones that scratched it. I'm pretty sure they marred the end of that narrow, black, plastic trim (runs along the car on either side of roof), by getting it caught in something like an orbital buffer, which also caused it to lift out of the channel. It doesn't lay down like the other side anymore.

So here is the breakdown:

Nash Auto Detail: No. Referred me without informing me to Lux, from whom I basically got a cold call.

Lux: Hell no. Gave me a sales job and ended up damaging car. Very minor but damaged nonetheless. The detail itself wasn't spectacular, either.

Dr. Detail: Yes, if you just need detailing, but don't get tire dressing. He did do a good job of buffing out Lux's fuckery on the trunk, though.

FYI, Lux is also known as Ceramic Pro (that's their signage on the building). I believe that is also their name moving forward, and Lux Auto Spa is the original.

Last edited by nerdogray; 07-21-2023 at 12:26 PM..
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