Quote:
Originally Posted by basque76
So I purchased this protective plan after finance guy tells me it covers replacement of windshield in case of rock chips for around $1000. Then low and behold I get a clean rock chip (no crater or fracture) in the center of rain sensor where I can't see and next day it spreads from beyond the black center where I then notice it. Take it to Advantage BMW in Houston and guy first can't find me in the Cal-Tex system as having the protection plan, I prove I did pay for it with paperwork, then let's me know they did find me, but wants a picture of crack and will replace only if it is less than 6 inches!! I am beginning to think this windshield protection plan is a scam. Did anyone else purchase and receive full details on warranty (fine print)? Anyone else have experience with Cal-Tex coating (third party) sold through BMW finance?
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Did you read the document? What does it say?