Quote:
Originally Posted by WayneM3
As I mentioned I brought my car in last week for the door rattle noise (among other things). It was there for 4 days and the solution was.....NOTHING! I am disappointed with the dealer because they heard the noise and basically said they can't fix it. I was told that BMW's procedures said to check for crumbs in the door leather. It is obviously not that and they "cleaned the leather" when I went to pick it up and of course it still makes the noise. I am sure it has something to do with the soft close mechanism. I will be taking it to a different dealer in a few weeks and hopefully they can fix it because I can't stand it.
It is definitely not the passenger seat belt hitting the pillar - it is right at the driver's elbow.
|
So this just tell you, "we cannot resolve the rattling noise"? Did you attempt to escalate to management? They probably need to take the door apart which could go either way.