Quote:
Originally Posted by wesleyan92
Classic BMW in Dallas; they are usually not this lame and haven't pulled a similar move in my past 10 years of dealing with them. If we weren't going through a freaking pandemic, I would be more forceful and talk face to face but the current situation just sucks. Hopefully get my car back tomorrow, be out $1,300 and then start the conversation with BMW. It is a freaking lease payment I'll be out.
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If you continue to have trouble with Classic, I'd recommend BMW of Grapevine (Sewell dealership)...they are a family owned dealership and are very good at customer service. We currently have 3 cars from Sewell and have purchased another 8 or so from them in previous years. I prefer using them even if another dealership may be closer to me.