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Bit late but I've had dealings with them. Never again. I purchased 10W CREEs for my E60. He sent out the wrong ones despite me pointing out the exact make and particular model of the car in the purchase message insisting that he be sure about the model as there were different ones pre-LCI and LCI. He still sent out the duff ones! This was in July this year....let's just say we're now getting into 2016 and he's still not given me my money back despite me having sent him back his lights eons ago.
He'll fob you off with all sorts of excuses or create additional barriers whenever one tries to get in touch with him. The same guy runs the whole operation but he likes to make it appear as if he has a separate customer services department operating off some golden island when he's fobbing off your refund emails. Rogue Trader. Avoid. My order number was 4458 just in case it appears as if I'm talking out of my backside. Avoid avoid avoid.
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