Quote:
Originally Posted by Bluehorseshoe
My CS still in quality check, nearly 2 months now. Broke down and asked my sales guy yesterday. Response: "I see the same thing you see."
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My 530e was there for almost 4 month (June 18 - Oct 12). That was the responds I was getting to. It is very frustrating, you would think someone would know way it is in QC. The BMW customer support also had no idea. They advance my case two level in customer support. The first level told me I would get a call back in 5-7 day after three week with out a call back it got advance again with a 5-7 day call back promise again, of course no call back for 9 days and got no answer, but told not to call again, as they will not be able to find out why. My is now on a ship head to the US but it still has a stop sale.
Have you seen this post
https://g80.bimmerpost.com/forums/showthread.php?t=1865007
I wish that link was available when the car was in QC, it seems to see more the the CS and the BMW customer support.
Hope you car get out of QC soon.