Quote:
Originally Posted by btsmith
Just this morning I finally got a call back from BMW NA about my complaint (and request for a new car). She told me that she needs to 'research the situation' and escalate to the next level up. She said she will be back in touch when more information is available, probably sometime next week.
Frustrating how long it is taking (and still no answers); the driving season in the midwest is just about over and I'm in a regular 3 series dealer loaner...they'll probably get me into an M5 as soon as snow starts falling 
As a side note, every person at BMW NA I have spoken to on the phone has been extraordinary empathetic & pleasant. |
Are telling you what the actual reason for the recall and engine swap? That's the first thing I'd want to know. Did the forum member who wanted to do a VIN check come back with anything?