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BMW M5 F90 (2018+) General Forums F90 M5 Pricing, Ordering, Tracking, and European Delivery    Anyone else stuck at port?

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      03-13-2018, 09:36 AM   #155
sybaek9
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Originally Posted by Quickburn7 View Post
How do you access Bmw genius?
1-844-443-6487
My dealer and genius both indicate that the work order is in progress still. It's been at the port since 2/7. Is that the status right before it being released?
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      03-13-2018, 01:21 PM   #156
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My dealer and genius both indicate that the work order is in progress still. It's been at the port since 2/7. Is that the status right before it being released?
You will see a "Work Order Completed" followed by a "Released to Carrier". Looks like the final step is "Delivered from VPC", which I'm assuming means the dealer has it.
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      03-14-2018, 01:46 AM   #157
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one of my customer send me this, I hope all the cars that have been seating at the port for over 4+ week look better.
they really need to do better job bring the cars in. sorry don't want to say what dealer this is, I just hope they going to do a bad ass detailing on this car.
the good thing is it has some plastic covers on the front bumper and sides.
Attached Images
  
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      03-14-2018, 06:58 AM   #158
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Mine is now on a joyride. The Vessel Bishu Highway was at the Nova Scotia port entrance on Monday, then just turned north and sailed to the northern end and shut the engine off. Just floating around for fun !
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      03-14-2018, 05:18 PM   #159
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Just got a call from the dealer. My M5 just got offloaded. Its here, but still no idea if they can sell it to me yet.

But at least its at the dealer! Wait is almost over!
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      03-14-2018, 05:28 PM   #160
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Just got a call from the dealer. My M5 just got offloaded. Its here, but still no idea if they can sell it to me yet.

But at least its at the dealer! Wait is almost over!
I don't see why they cant....people have already started taking delivery.
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      03-14-2018, 07:09 PM   #161
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Picked mine up earlier today:
















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      03-14-2018, 07:22 PM   #162
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Very exciting. Didn't see the other thread where people are picking them up. Looks awesome all blacked out.

I can't get down and get mine until Friday. But will enjoy the photos of all the other deliveries.
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      03-15-2018, 05:41 PM   #163
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Mine floated around Nova Scotia all week. Finally made the first port !
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      09-16-2018, 10:49 AM   #164
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Originally Posted by mcnevin View Post
My BMW Rep at the port said cars are being held for a launch date.
[
My New Mexico dealer gave me a HEA allocation for a 2019 X5. The X5 was made 2 weeks ahead of schedule and shipped by rail to the Oxnard VPC. There it sits, placed on hold for "engineering data and release." These holds appear to be for EPA certification and a "drive and tell" event for the automotive media.

EPA has yet to report the new X5's mpg, and the media event has been announced to take place in Atlanta. One reporter posted on September 12 that he was headed for the Atlanta event. One wonders why BMW has waited for so long.

For BMW dealers and customers, this roll out has not been handled well. There's more and up-to-date information on automotive websites than BMW's own press pages. Too, in tracking my BMW, I discovered conflicting information among the MyGarage site, BMW geniuses, and Norfolk Southern railroad who shipped the X5.

MyGarage reported the X5 at the port when it hadn't yet arrived, and BMW geniuses still report it will arrive September 23 (it arrived September 14, according to excellent tracking by Norfolk Southern since my dealer gave me the bill of lading number.)

My local dealer called the Oxnard VPC manager, who said he had the vehicle, that it was ready to ship to the dealer, but was waiting on the holds to be lifted. My dealer guessed that would be in a few weeks -- and I will be the first in my state to own one.

I want to add here that I'm not in favor of the "drip drip" method of promoting new vehicles: concepts, camouflaged sightings, options promoted and not furnished, too many first looks and reveals and slick videos, and so forth.

My father talked of a better time in the 50s and 60s. New vehicles, never before seen, were trucked across the country encased in heavy no-see-through plastic to dealers. The dealers covered their show windows in newsprint, with signs announcing the date of the unveiling.
In September, customers moved from dealer to dealer to see the new cars -- which in those days changed dramatically in appearance from year to year.

It was an annual fall ritual that focused on the dealer.
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      09-18-2018, 10:15 AM   #165
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Hope this is the right place to post.
My dealer just told me my car is on a boat. But doesn't know what boat. How can I find out the name of the boat so I can track it ?
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      09-18-2018, 10:30 AM   #166
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Try calling BMW Genius.
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      09-18-2018, 10:44 AM   #167
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Originally Posted by SAFSF90 View Post
Try calling BMW Genius.
Do you have a phone number ?
My dealer just said "this looks to be the one that matches up, the Glovis Companion". But that sounds like more of a guess.
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      09-18-2018, 10:47 AM   #168
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I only have US number 844-443-6487
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      09-18-2018, 03:58 PM   #169
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Quote:
Originally Posted by NASTY-M5 View Post
Do you have a phone number ?
My dealer just said "this looks to be the one that matches up, the Glovis Companion". But that sounds like more of a guess.
My CP is on the Glovis Companion and due to arrive the 28th in Baltimore.

Visit this website and search Bill Of Lading No. ACX83801 and look for your vin. If your vin is listed you are on the ship

https://www.2wglobal.com/webapps?url...uickSearchPage
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      09-18-2018, 03:59 PM   #170
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Quote:
Originally Posted by gogoevo View Post
Quote:
Originally Posted by NASTY-M5 View Post
Do you have a phone number ?
My dealer just said "this looks to be the one that matches up, the Glovis Companion". But that sounds like more of a guess.
My CP is on the Glovis Companion and due to arrive the 28th in Baltimore.

Visit this website and search Bill Of Lading No. ACX83801 and look for your vin. If your vin is listed you are on the ship

https://www.2wglobal.com/webapps?url...uickSearchPage

Much much appreciated. I'll try it this evening after o tune my STi
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      09-18-2018, 10:47 PM   #171
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Quote:
Originally Posted by gogoevo View Post
Quote:
Originally Posted by NASTY-M5 View Post
Do you have a phone number ?
My dealer just said "this looks to be the one that matches up, the Glovis Companion". But that sounds like more of a guess.
My CP is on the Glovis Companion and due to arrive the 28th in Baltimore.

Visit this website and search Bill Of Lading No. ACX83801 and look for your vin. If your vin is listed you are on the ship

https://www.2wglobal.com/webapps?url...uickSearchPage
Damn read through all 861 serial numbers and didn't see mine. I knew the dealer was just guessing

But at least yours is on its way across the pond now. [IMG][/IMG]
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      09-19-2018, 07:27 AM   #172
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Originally Posted by NASTY-M5 View Post
Damn read through all 861 serial numbers and didn't see mine. I knew the dealer was just guessing

But at least yours is on its way across the pond now. [IMG][/IMG]

That's unfortunate. I would just bypass the dealer and call the Genius line @ 844-443-6487. If you have your production or VIN number they can tell you what vessel you're on. That's what I did.

Good luck!
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      09-19-2018, 09:55 AM   #173
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Quote:
Originally Posted by gogoevo View Post
Quote:
Originally Posted by NASTY-M5 View Post
Damn read through all 861 serial numbers and didn't see mine. I knew the dealer was just guessing

But at least yours is on its way across the pond now. [IMG][/IMG]

That's unfortunate. I would just bypass the dealer and call the Genius line @ 844-443-6487. If you have your production or VIN number they can tell you what vessel you're on. That's what I did.

Good luck!
Well I called that "genius" number. It's in the USA. They couldn't tell me what boat it's on. They transferred me to BMW Canada customer service. They couldn't tell me what boat it's on either.
BMW delivery process is shite compared to Audi's.
Not sure what to do next. Keep hounding my local dealership I guess.
Hope I can find out because I have friends that work at the Autoport.
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